Carostock Assist: AI chat that answers about your cars, day and night
NEWQuestions about the cars arrive when they arrive, often in the evening after closing. Carostock Assist is an AI chat on your website. It answers from your own listings and details around the clock and passes the enquiries on to you as leads.
Most people looking at a car online have a question before they get in touch. Does it have a tow bar? Has it passed inspection? Is it still available? If no answer comes, they move on to the next listing.
Assist is now available as an add-on to Carostock, our business system for car dealers. It is a chatbot on the website with one job: answer questions about the cars right in the chat, and pass on anything that needs a salesperson as a ready lead.
Answers questions about the cars, straight from the listing
Everything your listings say. The cars come from your listings, so the chat knows what is in, what it costs and how it is equipped. Ask for an estate under 200,000 kronor and it shows the cars that fit. It also answers from what you enter in the panel yourself: opening hours, warranty, delivery, trade-ins and financing.
The visitor is always told that an AI is answering.
What does it never do?
It does not guess. If the listing does not say whether the timing belt has been changed, the chat says so and offers a salesperson who calls back. It never negotiates the price either. That is your job, and it stays that way.
The enquiry lands with you
When a visitor wants to take it further, the chat asks for a name, a phone number and when it suits. The enquiry lands in the panel and in your e-mail, with the car and what the visitor asked. That includes anyone who wants to trade in their car.
You see what visitors ask about
The panel also shows how many conversations, messages and leads the chat produced in the period, which questions are most common and which cars visitors ask about most. The same kind of overview that website statistics give for the website.
On your own website or on a Carostock website
If you have Carostock Website, the chat is live as soon as the add-on is active. Nothing to install. If your website is elsewhere, we give you one line of code to paste in, and the chat works there too.
Colours, logo, the chat's name, the greeting and the button on the page are yours to set. You see the result as you change it.
What does it cost?
The price starts at what is shown on the product page. Get in touch and we will work out a price for your dealership.
AI customer service around the clock, without replacing your salespeople
It does not replace a salesperson. It takes the simple questions when nobody is in and passes the rest on to you. The aim is more leads from the visitors you already have, not more visitors. If you want to see how it answers, the chat is there to try on the product page, and if you get in touch we set it up on your website for seven days.