Terms of use

These terms govern your use of the Carostock service. By creating an account or using the service you accept these terms. If you have a separate written agreement with us, that agreement prevails over these terms in the event of a conflict.

1. The service

Carostock is a business system for vehicle dealers. Which features and add-on services are included, and what they cost, is set out in the current price list and in your agreement with us.

The service is provided in accordance with good industry practice and in the form it has at any given time. We may update and develop the service on an ongoing basis, provided its fundamental function is not materially degraded.

2. Account and authorisation

You are responsible for keeping the information in your account accurate and for managing your users' permissions. You are responsible for all activity under your account.

Login credentials are personal and must not be shared. You are responsible for handling them securely and for notifying us as soon as you suspect unauthorised access. The account is intended for your company and your employees.

3. Acceptable use

The service is a tool for professional vehicle trading. You may not, and may not allow anyone else to:

• use the service for unlawful purposes or in breach of applicable law, including consumer protection and marketing legislation,
• enter or publish content that infringes third-party rights, such as images, text or trademarks you do not own or have the right to use,
• enter content that is misleading, offensive or threatening, or that contains malicious code,
• send spam or other unsolicited marketing via the service,
• attempt to gain unauthorised access to the service or to other customers' data, circumvent security or permission controls, or perform security testing without our written consent,
• copy, decompile or otherwise attempt to derive the source code, or collect data automatically (scraping) other than through the interfaces we provide,
• resell, rent out or otherwise make the service available to anyone else, or use it on behalf of any company other than your own,
• load the service in a way that disrupts operation for us or for other customers.

We do not review your content in advance, but we may remove content that clearly breaches these terms or the law.

4. Your content

You are responsible for all content you enter or publish through the service, including content published on your website and in connected advertising channels. You warrant that the content does not infringe third-party rights or breach the law. You are particularly responsible for ensuring that vehicle details, prices and terms are correct and that all marketing complies with applicable consumer protection legislation.

If a claim is brought against us because of content you have entered, you shall hold us harmless from such claims.

5. Intellectual property

We hold all rights, including copyright, to the platform and to the code and design that form part of the service. You receive a non-exclusive right to use the service for as long as the account is active.

You retain ownership of your own content and grant us the limited right to store, process and display that content as required to deliver the service, for example to publish your vehicle stock on your website and in connected advertising channels.

6. Fees and payment

Fees, billing intervals and any minimum term are set out in the current price list and in your agreement with us.

Late payment carries interest under the Swedish Interest Act as well as statutory reminder and debt collection charges. We may temporarily suspend add-on services if payment is not made despite a written reminder. Price changes are announced a reasonable time before they take effect.

7. Your data

You own the data you enter into the service. We process data according to our privacy policy and data processing agreement. You can export your data.

8. Availability

We strive for high availability but cannot guarantee uninterrupted operation. Planned maintenance is announced in advance when possible.

9. Suspension for misuse

If you breach these terms we may request rectification in writing. If no rectification is made within a reasonable time, we may suspend the account and terminate the agreement.

In the event of unlawful content, security threats or other serious misuse we may suspend the account immediately. We will notify you as soon as possible and restore access once the cause has been remedied. Fees already paid are not refunded when an account is suspended for misuse.

10. Limitation of liability

Our liability to you is limited to the fees you have paid for the service in the last month. We are not liable for indirect damages such as lost profits or lost business, except as required by mandatory law.

For services provided without charge, we are liable only to the extent required by mandatory law. The limitations do not apply in cases of intent or gross negligence.

11. Termination

Termination is made via your account settings or by contacting us. The notice period and other termination conditions are set out in your agreement. On termination your data is deleted at the end of the notice period, unless mandatory law requires longer retention.

12. Changes

We may change these terms. Material changes will be announced in the service or via email a reasonable time in advance. Continued use after a change takes effect means you accept it.

13. Governing law

Swedish law applies. Disputes are resolved by Swedish general courts, with the Stockholm District Court as the court of first instance.